While we are managing COVID-19 cases, testing and vaccinations, Little Gem Medical is not taking new patients. We anticipate this to change once the current demand has lifted.
Referrals are needed for appointments with specialist doctors as well as some allied health care providers such as psychologists. Referrals are generally valid for 12 months.
Requests for referrals and scripts are by appointment only.
Little Gem encourages routine visits to occur at the practice where all equipment and services are available. Home visits are by exception and pre arrangement only, within 10km from the practice. This will need to be discussed with one of our GPs.
If you are unsure, please contact reception. To discuss results you will require an appointment.
Currently we do not open on Public Holidays. If you do require medical support outside of our opening hours, please refer to the After Hours advice under the Contact Us section of the menu.
Due to the demand we have received, we do not currently take walk ins unless it is an emergency.
Your GP will be unable to speak with you while seeing to other patients. If you have a general query or concern, please discuss this with reception so they can address the matter with the GP.
Little Gem Medical GPs are registered with the Translation and Interpreting Service (TIS). If you required a translation service for your consult, please let reception know when booking and we will arrange this for you.
The National Relay Service offers varied options to support people with hearing or speech impairments. If you require this support for your consult, please let reception know when booking your appointment.
Yes. Our practice is close to disabled parking and offers large rooms for this reason. There are no stairs at Little Gem Medical and we have a beautiful accessible bathroom available.
Yes. Our bathroom offers a baby changing table and spare nappies in the cupboard if required.
Little Gem welcomes all feedback regarding the service being provided. If you would like to provide feedback, please ask reception for our Patient Feedback Form. Alternatively, please contact our Practice Manager on firstname.lastname@example.org or speak directly with your GP.
Should you feel the need to escalate your matter, this may be sent to:
Health Care Complaints Commission
Locked Mail Bag 18, Strawberry Hills NSW 2012
Ph 1800 043 159